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我们的服务 Site Service
现场服务 Site Service

新华工程师负责现场安装指导、硬件检查及运行调试,与用户密切合作,及时处理与系统投运有关的各种问题,确保系统及时投入安全运行。
Engineers from Xinhua take the responsibility of site installation directions, hardware inspection and adjustment work by closely communicating with customers and timely disposing various problems regarding system operation so as to ensure safe and on time operation of the system.

技术培训 Technically Training

本公司为用户提供技术培训,包括系统原理与结构、运行维护指导、故障分析及处理等方面的内容。本公司每年都定期举办技术培训活动,也可根据用户的要求进行培训。
Our company provides technical training to users, including principle and structure of system, guidance on operation and maintenance, failure analysis and solution. Our company organizes regular technical training activities every year, and also provides training on requirements of customers.

技术咨询 Technical Consultancy

本公司的服务工程师实时接受用户的技术咨询,及时解答用户提出的问题,为用户提供持续、可靠完善的技术咨询。
Our service engineers will accept the technical consultancy on real time and provide reliable and full range consultancy.

故障诊断 Failure Diagnosis

对于用户在使用中碰到的系统故障,我公司资深工程师会根据现场信息做出分析判断,帮助用户及时处理故障,保证系统正常稳定运行。
As to the system fault occurred during operation, our experienced engineers will make diagnosis according to the site situation, and help customers eliminate the fault in time ensuring regular operation.

解决方案 Solutions

对于用户系统中存在的问题,我公司可根据各种特定情况提供最佳的解决方案。
As to the problems in customer's system, we offer optimal solutions based on specific situation.